GENERAL QUESTIONS


  • What services does HaitiPay offer ?

    HaitiPay is a Fintech focused on offering haitian communities digital financial services. We offer several products and services such as:
    - LajanCash (mobile wallet)
    - TipaMobil (group savings app)
    - AchteLokal (e-commerce)

  • What is LajanCash ?

    LajanCash is a wallet on your phone that allows you to make financial transactions wherever they are in Haiti. Here are some transactions that users can do:
    - Keep money on your MoneyCash account
    - Receive international transfers
    - Send money to other LajanCash users with your phone
    - Make deposits on your LajanCash
    - Make withdrawals to your LajanCash account
    - Buy Digicel or Natcom minutes
    - Pay vendors
    - Pay invoices
    - Receive salary payments
    - Receive social assistance
    You can dial *848# on Digicel or Natcom to access your LajanCash account
    or use the mobile application available at https://app.haitipay.com .
    HaitiPay and its partners are working every day to improve the LajanCash service.

  • How do I open a LajanCash account ?

    Opening a LajanCash account is entirely free.
    To register, dial *848# and press Send or download the LajanCash App. Follow the registration menu prompts, providing the following details:
    -Last name
    -First name
    -Date of birth (DD / MM / YYYY)
    -Choose a type of a valid official government ID (driver’s license, National ID, or passport)
    -Provide the chosen ID's number
    -Select your gender
    -Choose a personal PIN code (confidential, avoid sharing)
    -Confirm the PIN code by entering it again
    Upon providing this information, your wallet account will be created with a limit of 10,000 HTG. At this stage, you can only Cash In and receive money from other users.
    Continue the registration by following the platform's indicated steps. Once completed, you gain the ability to send money, pay bills, recharge, pay merchants, cash out, and receive international transfers.

  • Which currencies do you accept and how can I pay ?

  • What is the product for businesses ?

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TECHNOLOGICAL ISSUES


  • Is your product work with Linux and Windows ?

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  • Is the kernel updated ?

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  • What tools do I need to dismount the product ?

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  • Does the warranty apply to used items ?

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FINANCIAL ISSUES



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SUPPORT

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